Cancellation & Refund Policy

Welcome to KAM Training Services Pvt. Ltd. This Cancellation and Refund Policy outlines the procedures for cancelling services and requesting refunds for study materials purchased through our platform.

1. Cancellation of Services

Digital Products:
Once digital study materials have been accessed or downloaded, cancellation is generally not possible. Please review your purchase carefully before completing the transaction.

Physical Products:
If you wish to cancel an order for physical study materials, you must notify us within 7 days of placing the order.
Cancellation requests should be sent to hr@kamtrainingservices.com and will be subject to approval.

2. Refund Policy

Digital Products:
Refunds for digital study materials will be considered only if a valid reason is provided, such as:

• Technical issues preventing access
• Content discrepancies

Refund requests must be submitted within 7 days of purchase.

Physical Products:
Refunds for physical study materials are subject to the following conditions:

• The product must be returned in its original condition, unopened and unused.
• The customer is responsible for return shipping costs.
• Refund requests must be submitted within 7 days of receiving the product.

3. Processing of Refunds

• Approved refunds will be processed within 7 daysof receiving the cancellation or return request.
• Refunds will be issued using the original payment method.

4. Non-Refundable Items

Services provided, including access to online courses or training sessions, are non-refundable once the service has commenced.

5. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:
📧 hr@kamtrainingservices.com

6. Changes to the Policy

We reserve the right to update or modify this Cancellation and Refund Policy at any time.
Changes will be effective immediately upon posting on our website.

Note

If payment has been made but, due to a technical issue, you are unable to access the course, you may request a refund by providing valid proof.
The refund will be processed within 7 days of submitting the request along with the required proof.